NEW ChatGPT Ads is live Learn more

Help Center

Find answers to your questions about LLM Pulse

Tools

GEO Testing

Run structured A/B tests to measure the impact of SEO and content changes on AI visibility.

FAQ

How LLM Pulse Works

LLM Pulse is a platform designed to help you understand how your brand, product, or company appears inside large lang...

Account & Team

Account Settings

Manage your profile, email, password, timezone, and notification preferences.

FAQ

How are metrics calculated at LLM Pulse?

When AI assistants like ChatGPT, Perplexity, or Google’s AI answer questions about topics in your industry, are they ...

Organization

Managing Competitors

How to add, edit, and manage competitor tracking in your project.

Tools

Prompt Research

The central hub for all 9 ways to add and generate prompts in LLM Pulse.

Integrations & API

REST API Overview

Introduction to the LLM Pulse REST API — authentication, endpoints, and getting started.

Content & Recommendations

Recommendations

AI-generated content and visibility recommendations for your brand.

Reports & Analysis

Sentiment Analysis

How AI-powered sentiment analysis works in LLM Pulse — overview, details, topics, and tag breakdowns.

Core Analytics

The Overview Dashboard

Deep dive into the project Overview page — visibility charts, trends, and filters.

Getting Started

Welcome to LLM Pulse

What LLM Pulse does, who it is for, and how to get started tracking your brand in AI search.

Reports & Analysis

AI Model Comparisons

Compare your brand visibility, citations, and sentiment across AI models and competitors.

Account & Team

Billing & Plans

Manage your subscription, upgrade or downgrade plans, and access the billing portal.

Content & Recommendations

Content Intelligence

AI-powered content tasks: briefs, articles, updates, PR insights, and custom analysis.

Getting Started

Create Your First Project

Step-by-step guide to creating your first project in LLM Pulse using the onboarding wizard.

Enterprise

Full Whitelabel

Fully brand LLM Pulse with your own logo, colors, domain, and custom SMTP.

Tools

GEO Optimization Suite

A comprehensive suite of 9 tools to optimize your website for AI search engines.

FAQ

How are Sentiment and Net Sentiment Scores calculated?

LLM Pulse analyzes sentiment at the response level first, then aggregates it to give you meaningful insight...

FAQ

What is a Citation?

In LLM Pulse, Citations refer to the domains or URLs that large language models reference as sources when generating ...

Reports & Analysis

AI Traffic & Analytics Integrations

Connect Google Analytics 4 to track AI-referred traffic, plus request 12 additional analytics providers.

Account & Team

API Keys

Create and manage API keys for programmatic access to LLM Pulse data.

Getting Started

Add Competitors

How to add competitor brands to track their AI visibility alongside yours.

Integrations & API

CLI

Use the LLM Pulse command-line interface for scripting and automation.

Core Analytics

Tracking Citation Sources

Understanding citation tracking — which URLs AI models reference for your industry.

FAQ

What is a Brand Mention?

In LLM Pulse, a Brand Mention refers exclusively to an explicit reference to a brand, such as a company or product na...

Organization

Working with Multiple Projects

How to manage multiple brands and projects with the project switcher.

Account & Team

Exporting Your Data

Export your LLM Pulse data to CSV and Excel for offline analysis.

User flows

How to delete a project

To delete a project in LLM Pulse, first, go to the “Project Settings” section located in the left sidebar under “Pref...

Reports & Analysis

Reputation Reports

AI-generated brand reputation analysis across 7 dimensions with competitor benchmarking.

Getting Started

Understanding Your Dashboard

A guide to the main Dashboard — project cards, stat summary, and navigation.

User flows

How to invite team members

You can add team members to your LLM Pulse account from the “Team members section”. This option is available in the u...

Reports & Analysis

Mobile App Store Analysis

Track citations from App Store and Google Play in AI responses.

Getting Started

Submit a Support Ticket

How to contact the LLM Pulse support team via the built-in ticket system.

Reports & Analysis

ChatGPT Shopping

Track which products ChatGPT recommends in shopping-related queries.

User flows

How to add prompts to a project

Adding prompts in LLM Pulse is intentionally simple. You can create them in several ways, depending on how structured...

FAQ

Why don’t my ChatGPT chats show citations?

If ChatGPT doesn’t display citations, it’s because the AI answered using its existing knowledge rather than conductin...

FAQ

Why does Google AI Overviews show “No results”?

We show Google AI Overview as “no results” for some prompts because Google decides on a case-by-case basis whether to...

FAQ

When does prompt data update?

LLM Pulse runs scheduled updates for all accounts to track your prompts across AI models: Update schedule: Weekly acc...

User flows

How to create a project

In this page we will explain step by step how to create a project in LLM Pulse 😀 Let’s get started! Start: From the d...